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Shipping Terms and Conditions

Evergreen Buddhist Culture Service Pte Ltd will make every effort to ship each and every order within the shipping deadlines and to complete customer satisfaction. The Management of Evergreen Buddhist Culture Service Pte Ltd has the exclusive rights to refuse or reject an order. Goods are normally ship within the industrial lead times of 60 working days after receiving the Confirmation of payment.

If you ordered multiple items and some items are on backorder, we will create a partial shipment and ship all available items. For items out-of-stock, the Management may consider a refund where necessary if the specific titles are no longer available; and under such circumstances the Management will inform the customer of its decision. No further claims will be entertained.

Evergreen Buddhist Culture Service Pte Ltd will not be responsible for any late delivery, missing, short, confiscation by authority of the destination or damages to the product cause by the carrier or agents of the carrier. Customer must ensure that there is always a recipient available to collect delivery of the products.

If shipments are not delivered because there is no recipient and shipments are returned to Evergreen Buddhist Culture Service Pte Ltd, customers must make their own arrangement to collect from the sales office of Evergreen Buddhist Culture Service Pte Ltd. If customers wish to apply for a second delivery, it will be charged according to the full rate of the courier service and standard shipping charges.